![]() It's almost impossible to locate ALL entries created by NAV, because it creates CLSID's with only Sorry if I am asking this in the wrong fourm, I'm new here. Symantec apparently doesn't want you contacting them by e-mail or phone, since these options are either not readily apparent or costly. What can I do? I have already spent hours on this. Now I'm out $50 for new software that I can't use. ![]() I also tried to reinstall after a "clean" boot, that also didn't work. I did remove a couple of Registry keys, but that didn't help. It involves removing Registry strings, which I couldn't do, because they weren't there. Symantec's web site does mention these issues, and they give instructions for manually removing the program. I can't uninstall it, because the uninstall program is gone, and NAV doesn't appear in Windows Control Panel's list of programs that can be uninstalled. I tried to reinstall NAV 2004, but halfway through the installation, it quits with an error message "Norton Antivirus 2004 installation has failed". This happened after I started the computer, and got a blue screen saying the registry was being replaced with the last known good copy of the registry. I bought Norton AntiVirus 2004 and successfully installed it on a Win 98SE machine.
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